Terms of Service

1. Scope of Services

We provide orthodontic and dental care services, including consultations, treatments, and follow-up care. Information on this website is for general educational purposes only and does not constitute medical advice. Use of this site does not create a doctor–patient relationship.

2. Eligibility

Our services are available to individuals age 18 or older, or to minors with parental/guardian consent.

3. Appointments and Payment

• Appointments must be scheduled in advance.
• Cancellations or rescheduling must be made at least 24 hours in advance; otherwise, a cancellation fee may apply.
• Payment is due at the time of service unless prior arrangements are made.
• Insurance claims may be filed as a courtesy, but patients remain responsible for all charges not covered by insurance.

4. Patient Responsibilities

Patients agree to:

• Provide accurate and updated personal, insurance, and medical information.
• Follow prescribed treatment plans.
• Use the website and electronic communications responsibly and not for emergencies.

5. SMS Messaging Disclosure

By providing your mobile number, you consent to receive SMS messages, including:

• Appointment reminders and confirmations.
• Treatment follow-up instructions.
• Updates on practice operations, billing, or limited promotions.

Important Notices:

• Message frequency may vary; typically 1–3 per month.
• Standard message and data rates may apply.
• Consent is not required as a condition of treatment.
• Reply “STOP” to unsubscribe or “HELP” for assistance.
• Do not use SMS for urgent or emergency medical issues; call 911 instead.

6. Privacy and Data Security

We protect your information in accordance with our Privacy Policy, available on our website. While we take reasonable steps to safeguard your data, electronic communications (including email and SMS) may not always be HIPAA-secure. Do not send sensitive health information through unsecured channels.

7. Website Use and Intellectual Property

All content on this site is owned by or licensed to us and is protected by copyright and trademark law. You may not copy, distribute, or exploit content without prior written consent.

8. Third-Party Links

This site may contain links to third-party websites. We are not responsible for their content, privacy practices, or accuracy. Links are provided for convenience only.

9. Disclaimers and Limitations of Liability

• No Medical Advice: Website information and SMS communications are informational only and not a substitute for professional dental advice. Always consult directly with our licensed professionals.
• No Emergency Care: This site and SMS should not be used in emergencies. Call 911 or seek immediate medical attention.
• Disclaimer of Warranties: The site and its content are provided “as is.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
• Liability Limitation: To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from use of our site, services, or SMS communications, except where caused by our negligence.

10. Accessibility

We are committed to making our website accessible to individuals with disabilities and comply with applicable accessibility laws. If you encounter issues, please contact us for assistance.

11. Arbitration and Dispute Resolution

To promote efficient resolution of any disputes and to reduce the cost of legal proceedings, you and Bite Club agree that any dispute, claim, or controversy arising out of or relating to these Terms of Service, your use of our website, or the dental services provided, shall be resolved exclusively through binding arbitration administered by JAMS in Chicago, Illinois, in accordance with its applicable rules then in effect.

• Waiver of Jury Trial and Class Actions: By agreeing to arbitration, both you and we waive the right to a trial by jury and to participate in a class or representative action. Claims may only be brought in an individual capacity.
• Arbitrator’s Authority: The arbitrator shall have the exclusive authority to resolve all issues, including the scope and enforceability of this arbitration provision.
• Costs: The costs of arbitration shall be allocated according to JAMS rules, provided that no patient shall be required to pay more than would be required to file a lawsuit in a state court in Illinois.
• Exception for Small Claims and Injunctive Relief: Either party may bring an individual claim in small claims court or seek injunctive relief in a court of competent jurisdiction for unlawful use of intellectual property, confidentiality violations, or emergency medical-related issues.

This arbitration agreement is governed by the Federal Arbitration Act and applicable Illinois law.

12. Governing Law

These Terms are governed by the laws of the State of Illinois and applicable federal law. Any disputes shall be resolved in the state or federal courts located in Cook County, Illinois.

13. Changes to Terms

We may update these Terms from time to time. Changes will take effect immediately upon posting to this website. Continued use of our services indicates acceptance of updated terms.

14. Contact Us

If you have questions about these Terms, please contact:
smile@biteclubchi.com